AMC - Annual Maintenance Contract
24x7 monitored support, patching, backup verification for the applications we manage under contract, and the response targets in our SLA.
Starting from ₹49,999
An Annual Maintenance Contract keeps your application healthy long after launch: proactive uptime and error monitoring, security patching, framework and dependency upgrades, verified backups, and a pool of dedicated engineer hours every month for enhancements and small features.
Every contract is backed by a written uptime and response-time SLA, quarterly health and performance reports, and a named account engineer who already knows your codebase — so there is no ramp-up when something breaks at 2am.
What is Included
- ✓ 24x7 uptime and application error monitoring
- ✓ Security patching and dependency upgrades
- ✓ Daily verified backups with restore drills
- ✓ Guaranteed SLA response and resolution times
- ✓ Dedicated engineer hours every month
- ✓ Quarterly health, security and performance reports
Technologies We Use
LaravelNode.jsMySQLKubernetesPrometheusGrafanaSentry
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Pricing Packages
Basic AMC
₹49,999
- ✓24x7 uptime monitoring and alerting
- ✓Monthly security patching
- ✓Weekly automated backups
- ✓Next-business-day response SLA
- ✓8 engineer hours per month
- ✓Quarterly health report
Most Popular
Standard AMC
₹149,999
- ✓Everything in Basic AMC
- ✓4-hour priority response SLA
- ✓Daily backups with restore drills
- ✓Quarterly performance tuning
- ✓24 engineer hours per month
- ✓Dedicated account engineer
Enterprise AMC
₹399,999
- ✓Everything in Standard AMC
- ✓99.95% uptime SLA with service credits
- ✓30-minute critical response, 24x7
- ✓Annual penetration test included
- ✓80 engineer hours per month
- ✓Disaster recovery drills and on-call rotation